YIGA customer care

Returns & exchanges

Returns are allowed only if you need a size change, or if a dress arrives damaged. We do not accept returns for a change of mind.

Size change

If the size you received does not fit, contact customer care with your order number and the size you need. We will exchange it when that size is available.

Damaged dress

If a dress arrives damaged, contact customer care with your order number and photos of the issue before wearing or washing it. We will review the request and arrange a return.

How to start a return

Reach customer care with your order number ready. Keep the garment unused except as needed to check the size or the damage. Requests that are not a size change or damage will be declined.

Need help with an order?Have your order number ready. We can only review size changes and damaged dresses.